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Troubleshooting
Uploads, limits, sign-in and errors
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My CV won’t upload or read properly
File types, scanned PDFs and old .doc files.
I’ve reached my limit
When it resets, and what you can still do.
I can’t sign in
Google sign-in, email links and signing in on another device.
“Something went wrong” or it’s taking too long
What to try, and how to tell us.